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0861 TANGLED / 0861 826 453

Returns Policy

 

 

What is Tangled's Return Policy?

  • 7 Day Money Back Guarantee
  • 6 Month Warranty on all Cables and Electronics
  • No Returns on Covers, Cases & Screen Protectors once opened

     

    What happens if there is a problem with the product ordered?

    • If the product received is faulty or damaged we will send a replacement product

       

      What is the procedure if I order the incorrect item by mistake?

      • If the incorrect item is ordered it must be sent back for a replacement or refund
      • Please note there will be an extra shipping fee applicable when resending the correct item

       

      Money Back Guarantee & Warranty

      • 7 Day Money Back Guarantee and 6 Month Warranty
      • Please make sure to log your return within 7 days should you require a refund, after the 7 day period only store credit and warranty applies

       

      How do I Log a Return Online?

       

      Please email info@tangled.co.za should you require further information