FAQs

 

What is Tangled?

  • Tangled is an online store selling accessories for iPad, iPhone and MacBook as well a large range of HDMI cables and DisplayPorts. We deliver all over South Africa.

 

If I place an order how long will it take to arrive?

  • Delivery time in Cape Town is 1-2 working days and 2-3 days for all other main areas in SA.
  • Overnight Express is available, the order must be paid for before 1pm to be dispatched on the same day.

     

    What are Tangled's operating hours?

    • We are available most hours to assist by email

       
      How do I place an order on the Website?
      • Please Click Here to see step by step instructions on how to place an order online.

        Is there an Overnight Express option?

        • Yes we do have overnight express to your door for an additional R119. Please note that our door to door courier only services main areas.

         

        Does Tangled have a Door to Door Courier Service?

        • Yes we have a door to door courier service, it is free for orders over R450.

         

        Does Tangled Deliver Outside of SA?

        • Yes have just started delivering to Botswana, Namibia and Zimbabwe

         

        How can I make payment?

        • You can make payment online via Credit Card, EFT or SnapScan.

         

        Is there a money back guarantee?

        • Tangled offers a 7 day money back guarantee (no questions asked!) and a 6 month warranty on all cables and electronics
        • Please Click Here for more information

         

        Does Tangled do Bulk Orders?

        • Yes we can arrange bulk orders and offer great quantity discounts, for more information please email quote@tangled.co.za

         

        What if the product I require is not listed on the website?

        • Please feel free to enquire about any product you may be looking for, we are always open to stocking new popular items.